The Reciprocal Consulting Blog

I watched an interview with Sergey Brin, cofounder of, and president of technology, at Google, in which he discusses the reasons for Google’s late entrance into the browser race with the beta release of “Chrome”. Chrome is Google’s answer to Microsoft’s Internet Explorer and Apple’s Safari, and according to Brin, the success of Mozilla’s Firefox was a primary reason for the decision to develop the browser.

General first responses to the beta version, including my own, is positive in outlook. Based on Google’s success in the past with Web Applications, such as GMail, Google Docs, Adwords, and iGoogle, it’s a fair bet that many are looking forward to future versions of the Chrome browser software. Considering how well Google has managed to integrate their web apps into other browsers, it should be a treat for regular Google web apps users to customize a fully-functional version of Chrome.

The main feature in Chrome is a combined search and website bar. What this means is, there is no need to visit a search engine site, such as Yahoo, MSN, and of course, Google, in order to perform a search. This is similar to having Google Toolbar installed on your computer. Basically, you can type in a URL or search term, and Chrome will either take you to the website entered or return a list of results for a search term entered. A list of color-coded suggestions are also available in a drop down menu while typing.

Another key feature of Chrome is the most visited page, which automatically displays when a new tab is opened. This page displays a number of browsing options, the most pertinant being a series of thumbnail previews of the most common sites you visit.

In my opinion, this is a good step for Google. Many people are questioning the timing of the release of a new browser software, especially from a company such as Google, who many would have expected to have done so years ago. However, many questioned the release of Mozilla Firefox among giants such as Internet Explorer and Safari, and as many know, it has become a huge success. What it comes down to for most people is preference. The decision for others, however, will be their daily browsing habits. For those that utilize many of Google’s web applications, future versions of Chrome will likely be their browser of choice.

The main problem I see for Google Chrome is the support of third party developers, or lack thereof. Assuredly, Google will eventually integrate equivelants to many popular browser plugins, such as Robo Forms, Delicious, the Stumble bar, or other common toolbar downloads. The question is, does Google really need the support of these third party developers?

At present time, I would only recommend downloading Google Chrome for simple browsing, as it’s main offers at present time are easy search and a larger area for browsing. For anyone who uses toolbar plugins, it may be pointless until further versions are released. As a consistent user of Google web apps, I am looking forward to the culmination of Chrome.

What will Chrome mean for the Internet Marketing world? It may mean that your Internet Marketing Firm will be able to improve by utilizing Google’s subsequent releases of Chrome, but only time will tell.

While Google Adwords is an easy way to create an effective, keyword-rich PPC campaign, in order to use the program to its full potential, consider which features to use and when to use them. This is a continuation of sorts to my previous post about setting up an Adwords PPC campaign, discussing the keyword grouper featureavailable in the Adwords Editor.

Remember, the first step is to create a basic keyword list. Then, once you’ve explored all variations for your keywords, you’re ready to use the keyword grouper.

Ideally, different ads should show up for different keywords, but it takes awhile when done manually. That’s why Adwords includes the Keyword Grouper. This tool will show you commonalities between keywords and attempt to group them based on these similarities between keywords. However, this tool may not always group keywords as effectively as hand-picking keywords for your various adgroups. More so, editing such a campaign later on will prove more difficult.

Suppose you run a PPC campaign for a travel agency. Your best option would likely be to create a master adgroup for the general area of travel you service, then to duplicate this adgroup and change the area name to specific locations in the keywords, as well as within each ad. This way, you can cycle 4 or 5 relavant ads for the particular area denoted by the adgroup, for each main area of travel.

Using the keyword grouper in this case may be overkill. Not only will the travel areas be grouped, but so will methods of travel, places of interest, as well as different synonyms for travel, such as trip, vacation, tour, etc. For smaller overall campaigns, this may be optimal, but your ads need not always repeat exactly what the user searched for, as would be the purpose for creating as many adgroups as would be generated through this method of keyword grouping.

Still, one can use the tool in this case and simply copy and paste the unnecessary adgroups into more appropriate, existing adgroups. Either way, the tool can be handy, or it could create more work for you.

Pay Per Click is a formidable task for anyone without a lot of experience. It is highly recommended that anyone interested in setting up a PPC campaign should consult professionals, or at the very least, take the full tour of Google Adwords before embarking on the journey to an efficient PPC campaign.

Some businesses choose to set up their Pay Per Click campaign themselves. Often times, they will create a base upon which an Internet Marketing FIrm like Reciprocal Consulting will build, and mantain beyond its inception. In other cases, however, the initial campaign runs poorly, and the business enlists the help of PPC professionals to correct the issues, or create a new campaign all together. In order to avoid wasted time and bids, consider the following tips:

1. Google provides a series of in depth video tutorials to help learn the ins and outs of Adwords. As stated above, it is preferable to run through these tutorials prior to using Adwords for PPC.
2. Make a keyword list, using broad matching. Basically, anything that you would want a user to search for in order to find your site, these will be your keywords.
3. Divide these keywords into relavant Adgroups, each of which will show different Ads. Some of these keywords may overlap, but remember, the search term should return an advertisement relavant to the search term which returns the ad.
4. Include all possible variations for appropriate key words. This includes plurals (vacation & vacations), sensible re-ordering of keyphrases (europe vacation & vacation in europe), as well as different forms of the same word (europe & european), where applicable.
5. Once you have your complete set of keywords for an Adgroup, including all relavant variations, duplicate the entire set to create an identical group using phrase matching and another using exact matching.
6. Try to avoid one-word key phrases. Your Cost Per Click (CPC) depends on your quality score, which means if you’re bidding on highly competitive keywords (ball versus rubber ball), you may overpay for a top spot that will bring no conversion, or have no position on the search at all. Keep your keywords relavant and not only will your CPC likely be lower, but your conversion rate will be higher.

These are just a few tips for PPC. Obviously, there is much more to a successful campaign than just these six steps. For more in depth information on using Adwords, consult Google’s tutorials.

In every area of marketing on the web there are questions surrounding morality and fairness. These debates generally stem from questionable practices, and more specifically from uncovering those that are involved in such “foul play” pertaining to their area of so-called expertise. With Search Engine Optimization, there have been numerous malpractices, known as black hat SEO, from link farms to cloaking, which achieve numerous links by deceiving search engines and misrepresenting actual content on site. Luckily, for those of us that wish for search engines to return relevant results and not those which contain massive metatags or get the majority of their rank from sites riddled with unrelated links, search engines are smarter now.

But the debate still remains, whether or not certain practices are ethical. Competitive Intelligence is one of these areas with a significant grey area between what is considered right and that which is not.

Consider sites that store information about other sites. Whois.net, for example, is a domain-based research service, which will return numerous facts about any domain name, including registrant, server, date registered, and more. Many other sites like Whois.net will disclose similar information. Additionally, searching on Yahoo, appending “link:” to a domain name will show all incoming links to that domain, and it’s various pages.

As you can imagine, there are a significant number of ways to retrieve information about a competitor through publicly accessible sites and databases, so as one may wonder, where is the line drawn?

• First and foremost, anything that is illegal applies online as well. This may be a no-brainer for most of us, but there are still those that think being behind a screen protects them from certain laws, like plagiary. This is most certainly not the case.
• Public databases, searches, and information are available for everyone; what they choose to do with what they find is their decision, and the choice to use that information in an ethical manner is theirs, as well as any consequences which may result.
• Analyzing data is a large part of Competitive Intelligence. Obtaining such data through illegal practices, such as bribery, bugging, or theft, is of course considered to be extremely unethical.

The best way to protect yourself against such practices is to ask a lot of questions of your Internet Marketing Firm. As part of a firm that insists on ethical practices, we are happy to answer any questions or concerns you may have about the services we offer.

Most of our clients have asked us to setup both PPC and SEO for their businesses because it is preferable to utilize more resources in order to get their website maximum visibility on the internet, but one thing that we certainly understand here at Reciprocal Consulting, is budget. While setting up both PPC and SEO campaigns may be optimal for most businesses, there are cased which may warrant one or the other to a greater extent, as various aspects of each type may hold more relevance to the site for which the optimization is being performed.

It is imperative to be well-informed of the differences between PPC and SEO, and which can be more beneficial to your particular business needs. This depends on a number of factors, but generally your niche is key, followed by what type of business it is, how grand a scale you intend to market to, and who your target audience is. These factors all determine which keywords will convert best, and are the backbone to any campaign, PPC or SEO.

With Pay Per Click, we utilize Google Adwords, as well as similar PPC services on Yahoo and MSN. A maximum budget can be set for such a campaign, and within that budget, we strategically bid on your keywords, targeting geographically and categorically, displaying custom ads based on the search terms entered. These ads appear on the right-hand side of the browser, under the sponsored ads of the Google search page. How it works is you only pay when a user clicks on your ad. The price you pay for the click depends on your bid, quality score, particular position of the keyword(s) in the results, as well as other factors. Ads may also be shown on the Google Content Network, featuring your ads on sites within the network, which contain content relevant to your site. These ads may also be filtered depending on which lead to more conversions and better costs per conversion.

With Search Engine Optimization, we use your niche to build links to your site, build actual page rank, and get your site to show up higher on natural search results for your best performing keywords. We also have writers on staff who utilize various article and press release sites to spread the word about your site, new products and services, as well as other pieces of newsworthy information pertaining to your business. It should be noted that there are many factors that determine page rank, and the Google toolbar does not necessarily accurately represent your actual page rank. The focus of any SEO campaign is relevant link building on a wide scale.

The differences between PPC and SEO are vast, even though the purpose of both are the same. Online visibility can be achieved in many ways by utilizing a lot of different resources, but it is important that you choose the correct methods for your particular business and its needs.

Linking is the key to any natural search-oriented campaign. While Pay Per Click increases the visibility of your website through strategic keyword building, natural search is a combination of on page and off page optimization. The main difference between the two, as to how you achieve a desired visibility status, is the importance of your site. A site of lesser importance, as determined by Google’s complex algorithm, can obtain the first position in searches utilizing a PPC campaign. While it is possible for the same site to appear within the top 3 for natural searches, it is less likely, and therefore natural search depends more on page rank for a site’s position. The similarity between the two is the keyword relevance to the search.

While it would be nice for your website to appear number one for every search, this is not practical. Via a PPC campaign, this mis-targeted traffic would cost you thousands, maybe more, as the majority of clicks would not take the user to a site relevant to that for which they searched. It would make no sense for a law firm website to show up in the top spot for a “heavy equipment training” search query. The purpose of search engines is to return relevant results, not just high ranking sites. The rank is factored in only to represent the importance and usability of the site itself, generally determined by relevant links. Here are four steps for building relevant links to your site, for free:

Social Media Optimization - this may not be the most efficient approach, as far as time is concerned, but the use of Social Media can prove very effective for the initial campaign. Simply, it puts your website on the map. The main quality to look for in a Social Media Site is the ability to add direct links with custom anchor text. This is possible through your profile, various groups, or occasionally, through message systems which allow users to contact each other, via their profile pages. It should be note, however, that many SM profile sites utilize no follow links, which will not benefit keyword relevance of links. Much like relevant pages on a website linking to each other, if only for ease-of-use, consider the network of pages linked to each other on a site such as MyBlogLog or BlogCatalog. It is important to exercise self control with such links, as irrelevant links may be read as spam or abuse of the site. Be sure to read the terms of use for such sites, as violation of such terms can result in the deletion of your account.

Forums - actively participating in forum discussions can increase the online visibility of your company greatly. Choosing a username on said forum that represents your company’s name or primary keyword will increase the relevance of posts, and posting within categories related to your business, its name or its purpose, will increase its importance. Much like social media sites, many forums will have no follow links, so use caution. The best way to utilize a forum is to set up your own. This gives you full control over comments, link properties, posts, and categories. Additionally, relevant traffic generally increases on forums as it allows others to participate in discussions and talk about their own interests in relation to your site.

Free Article and PR Sites - articles and press releases are a great way to build relevant links to your site, and its sub domains, as well as increasing your online availability through referred traffic. Additionally, you have full control over the surrounding text, and many free article sites allow you to include multiple links within the content. An article site might also feature a well-written, highly viewed article on the front page, and if nothing else, feature the submission in a category section related to your article or press release, which will have a URL containing very relevant text.

Blogging - much like article sites, setting up a blog is another good way to build links with more relevance and rank behind them. The only difference is, you can also optimize the blog itself, utilizing your social media profiles, and the articles/pr you’ve written. You may also include links to your blog from your site and forum posts. Cross linking relevant content on your blog and your site, as well as all other areas of the web you maintain, can be quite the task, but well worth the effort and time. Additionally, blogging allows for minimal effort in organizing, coding and optimizing content. Since posts are automatically sorted by date, category and tags, this is an easy way to quickly add content with little hassle; plus, adding images makes your blog more vivid, wont clutter the screen as much, and when ALT tags are properly used, will return links to your blog via image searches. Also, if said images are hosted on your site’s domain, this will add to the relevance of the blog to your site and the use of such images within your blog. You may be hosted on a Blog Site if you wish, but it is generally preferable to be self-hosted, as it implies that your site is more important.

These are only the basics of free link building, and as effective as these may be, there is only so much you can achieve with this method - it really depends on your niche. If you are fighting over less common, less desired, or more unique keywords, these tactics may be enough to put your site on the charts, even at the top spot in searches for those keywords. However, more competitive keywords require more variation, dedication, time, and resources.

When it comes down, most businesses don’t have the time or man-power within the company to embark on a campaign of such magnitude. Consider an experienced, well established, Internet Marketing Firm like Reciprocal Consulting to aid you in this endeavor.

It is no secret that images are a large part of any internet user’s browsing experience. Pictures of products, sports games, celebrities, and so on, are important for associating onsite text content with that which the text is describing. However, many tend to overlook images in SEO practice, which can lead to a few, though not detrimental, problems:

1. Believe it or not, the seeing impaired browse the internet, too. There are programs available to these people that will read the text straight from the browser, and having an image in a document without simple SEO considerations will diminish their experience. They will not even know the image is there.
2. Search engines cannot read image files. While there is a filename associated with every image on the internet, chances are, these filenames do not contain a sensible title or description of the image. More than likely, image titles found online have names including a string of numbers, letters or abbreviations for what is actually represented in the image.
3. Even image searches will not recognize images in raw form. You may have an image on your site depicting a celebrity relevant to the topic described in your content, but with no mention of the person, this will not be relevant to the image search. Many times, a simple image search can lead a person to your site when there are no other means to bring them there.
4. Various handheld devices and older versions of web browsers cannot display images. Although rare these days, there will occasionally be users without image capabilities in their web browsing experience. When this is the case, an empty box will appear in the images place the user will be left to wonder what should be contained within.

SEO is a kind of structure, much like any great work of architecture, with a foundation, supports, design and an overall sense of flow. Build a campaign up right and the result will be a fully functional and aesthetically pleasing site. While images may serve this appeal, the structural integrity of your site gains nothing from images with no association.

There are a few ways to associate text with your image, including surrounding text which relates to the image itself, but rather than interrupt the flow of the writing to include a shameless plug for the image, the best way to make your image visible to searches is via the ALT tag.

Here is your basic image tag: <img src=”IMAGE URL”>

And here it is with the ALT tag: <img src=”IMAGE URL” alt=”NAME”>

The addition of this tag, however, should most certainly not be used to stuff keywords. This practice has long been exposed and will achieve nothing at best. Worst case scenario, your site will be penalized for Black Hat SEO practices. You should also refrain from using the ALT tag to describe the image or relay information that the image itself does not convey.

Icons used on page, as well as images used in the site’s appearance, need not use this tag. This is what is referred to as eye candy, which is onsite strictly to better the appearance. Still, some icons which serve a purpose, such as an image used as a button, will benifit from the use of the ALT tag. A good example of this would be a “submit” button, should be tagged as such.

The importance of ALT tags with images is overlooked many times, and especially now with sites like Digg, Spinn, and other popular social media sites, it is important to practice using ALT tags on your site, and anywhere you share said content.

In case you’ve been dying to know the answer to this question, the answer is both.

A personalized, custom built Website gives a business many freedoms concerning structure, content, and additional applications, such as shopping carts, forms, dynamic flash interfaces, and more, plus a very fresh, from-scratch, start. While many of these things may be available on a self hosted Blog, there is a difference between having a recognizable format and having one that may very well cause a user to bounce from your page. Self hosted Blogs, while capable of hosting many things that a website can, have an expected format, and should be used primarily for content. Content refers to onsite, html readable text, and links. This includes headers, footers, side bars, body text, posts, etc.

Now, what is the meaning behind this question, and more importantly, why the need for both?

The simple answer:

Blogs are becoming increasingly popular, to the point of absurdity. Every other person who is active on the internet these days has at least one blog to which they contribute, and many have two or three. Still, some have more even than that! So why join the crowd?

First of all, all the well tuned on and off site optimization in the world will not turn leads into conversions. For your sites ROI (return on investment) goals, more than likely there is a thank you page, order confirmation page, or some similar page which contains a tracking code. This is how you tally conversions, and when pitted against clicks, impressions, or monthly budget (depending on your campaign), you can measure ROI. There is a key factor between the initial lead and the conversion: Your Website

I’ve discussed how your optimized keywords and on site content need to relate to eachother, but these things should also be related to the design and structure of your website. If a lead comes to your site expecting to find a list of available products, easy to use shopping cart and easy checkout, more than likely, they will not find this on a Blog.

Another example, on the flip side, is content. While your site’s page content is crucial to optimization, suppose there is a good deal more information pertaining to your business that you wish to share with your potential clients or customers. Having all this information on a website that is also being used for checkout and browsing may bog things down for the user because,  as I mentioned earlier, the quicker and easier it is for them to order and pay, the better the chance they will do just that. Adding a link on your site to a Blog about your company and it’s products, as well as news about upcoming products or services, is the best way to share large amounts of information without interfering with their shopping or browsing experience.

Additionally, having “sister sites” which link to eachother, one of which being a Blog containing feeds, news, links from Social Media Blog profiles, and lots of key content, is a good way to increase relevance and page rank, as well as targeted traffic. You can link relevant posts in the Blog to product pages on your site (and to other relevant posts within the Blog itself), give the user more opportunities to contact you with questions, and provide more than enough information that may already answer their inqueries.

There is a good deal of optimization that goes into a successful Blog (be it Sponsored Ads or Natural Search), but the beauty is, traffic coming to one site will lead to the other, and there is a clean, concise, well designed format which makes it easier for your leads to convert to sales.

A lot of people aren’t familiar with the method behind how Google ranks pages, which can generate a good deal of confusion. Often times, they think that a high page rank means that they will show up higher in search results for keywords related to their site’s content, but this is not neccessarily true. In fact, it is not uncommon for a page with a higher overall rank to show up below another with a lesser rank, for various key words.

The best example of this would be Google’s home page, which is ranked 10/10. If you search for “googly eyes” on Google, no page even containing a “google” related URL will show up in the top results. The reason for this is that the Google home page contains no content related to googly eyes and, furthermore, contains very little content at all. The Google home page contains next to no specificly targetted content, and yet the page is ranked 10/10. Of course, this is because Google owns many other sites, and therefore it is possible that a page beloning to Google, containing information about googly eyes, will return a related page from them, due to the general page rank of their pages.

While higher page rank does weigh in on search results, the relevance of your site to the particular key word or key phrase triggering a search is equally, if not more important - and it’s a two fold process. Even with a high overall page rank, if your on site SEO is well executed, just because you’re site contains “Teak Furniture” in the title bar, header tags, meta tags and body content, this does not neccessarily mean you will rank well for the keyphrase “Teak Furniture”.

Since inbound links generate rank, it is important to know what anchor text to use, and to which page those keyword links should point to. Also, where those links are coming from can be very important as well, as links coming from related pages are more beneficial.

If you are optimizing your home page, linking keywords related to your other pages is important, as they may contain more relevant information related to that keyword, and also because each one of those sub-pages are (or should be) linking back to your home page. Internal linking is not as important for page rank or keyword rank as external linking, but for navigation purposes, it is crucial.

So, in short, rank is measured in many areas, but two main ones to remember:

1. General Rank - Pages linked to you, whether they use your URL as the anchor text, a string of coded numbers that leads to your site, or what-have-you. This is measured by incoming links.
2. Keyword Rank - Before you even attempt optimization for your site, come up with a list of keywords - not too long, not too short - but all very relevant and specific to your site, what its purpose is, and what is contained within your on site content: title, headers, text, tags, etc.

Still confused about SEO? Have more questions about Internet Marketing? Contact Reciprocal Consulting fo any questions you might have. We like to talk about this stuff.

While Social Media Optimization may take a backseat to Search Engine Optimization, it requires an equal level of persistance to achieve your desired results. Just like SEO, SMO is an ongoing process, one which will not show immediate results. One of the biggest misconceptions concerning both SEO and SMO is that there is a definitive goal in mind. Sure, we aim to raise page ranks, and we certainly work towards getting sites to the top of search results for their niche and corresponsing keywords, but it doesn’t end when those goals are achieved, it must continue to be successful. Here’s why:

• Web crawlers gather a lot of information. This includes times, dates, and other facts about your site that are relevant to your sites statistics, not just inlinks and on-site content.
• Dates apply to rankings. The longer your site goes without new links pointing towards your site, the less relevant your site becomes to the current date and time.
• Rank is measured not just by the volume of links. A bunch of links from a few of the same sites will not do much good, as this points to only a few sites that consider your site relevant. Continually getting links means a greater chance of getting more links from a greater number of different sites.

Now, how does this apply to your Social Media profiles? Optimizing these profiles is the same process as optimizing your site, with one catch: You are optimizing more than one site.

I find that often times, clients of our Internet Marketing Firm are generally less interested in SMO than they are in SEO because it seems like a waste of time and money to them, but consider this: Inlinks from higher ranking sites will do more for your site than inlinks from lower ranking sites, correct? Therefore, properly maintaining and linking to a Social Media profile that links to your page, which raises it’s own page rank is helping your site by raising it’s page rank!

For more information on improving your website rank and importance, or for any other Internet Marketing inqueries, please don’t hesitate to contact one of us from Reciprocal Consulting.

A simple way to optimize your Adwords PPC campaign, is to run regularly scheduled search query reports.

What is a “search query report,” you ask?  A search query report is available through the Adwords interface, and it shows the actual search queries people typed in before clicking on one of your ads. While the reports leave something to be desired in terms of their level of detail, they can still be very useful. The problem is that some of the keywords get lumped together under the heading, “x other unique queries.” That being said, the queries that are actually shown can be surprising and informative at times.

New Adwords users often think that their ads will only show up when someone searches for the keywords exactly as they enter them into Adwords, but that’s not usually the case. Whenever you “broad match,” or “phrase match,” a keyword, you leave the door open for many different variations on the search phrase to trigger your ad to display.

Broad matching in particular, gives Google a lot of room to show your ad for a wide range of different queries. I’ve seen where Google completely drops one of the keywords in a broad matched phrase. An example would be:

Keyword: bright blue widgets
Search phrase that displays ad: blue widgets

Google can also change your broad matched keywords based upon algorithmic ways that it defines concepts. This can get scary at times. To prevent your ads from showing up for keywords you don’t want, run search query reports regularly; and either use “negative keywords” to get rid of terms you don’t want, or take out the broad matched keywords replacing them with more accurate phrase matched keywords.

Don’t rule out the “broad match” altogether though, because broad matching can sometimes bring in cheaper conversion costs by showing your ad for search queries you hadn’t thought of targeting.

To run a search query report while in the Adwords interface, click on the “Reports” tab, “Create a new report,” then choose the “search query performance” radio button, and define the rest of the options.

Internet marketing takes years of experience to master and is constantly changing, therefore requiring dedication to continually grasp in full. However, there are a few basics that anyone interested in internet marketing should know. When it comes to understanding the fundamentals, it’s all in the terms. ROI, SEO, SMO, RM, CI, PPC, etc. These acronyms may mean nothing to most people but to us as an internet marketing firm they are our bread and butter.

Here is a basic rundown of our services and how they can help our clients:

• ROI (Return on Investment) - the key to any campaign in a simple question: is it worth it? The ROI is the net of what is spent on a campaign verses the increase of leads, sales, customers, etc. Depending on your niche, certain marketing campaigns may not be best suited for you.
• PPC (Pay Per Click) - refers to the use of AdWords campaigns on Google, MSN, Yahoo, etc. A PPC AdWords Campaign is the sum of keywords relevant to the client’s website, which are used to target potential customers through bidding for sponsored ads, reaching them on searches, as well as high-ranking sites relevant to the site.
• SEM (Search Engine Marketing) - encompasses nearly every end of internet marketing, more specifically as pertaining to a campaign utilizing search engines such as Google, Yahoo and MSN to reach a targeted audience.
• SEO (Search Engine Optimization) - process of optimizing on-site and off-site specifics in order to increase the relevance of the website to specific keywords and search terms, therefore increasing page rank and ultimately increasing online visibility in searches, essentially, making your site more popular.
• SMO (Social Media Optimization) - targeting non-search groups on social networking sites, such as Technorati, Digg, Squidoo and various blog sites. SMO targets those that may not necessarily search for your keywords because they already belong to an online community which shares information on those search terms.
• RM (Reputation Management) - various augmented forms of SEO and SMO which populate remaining ranking positions on searches for a site’s keyword set. While SEO and SMO may independently secure a top-ranking position, RM will help to populate the remaining positions in order to protect the site itself from high-ranking blogs or review sites slandering your good name.
• CI (Competitive Intelligence) - utilizing various resources and databases in order to compare your site to your competition. By pitting your site against other sites, we get a better idea of which branches of a given campaign are excelling and which need a boost.

These are just the basics. For more information about these services and others, please visit ReciprocalConsulting.com.

There are many ways to optimize your website through SEO and PPC, but even if your website is showing up at the top of search results, there are at least nine more ranking spots that could be pointing to you. So why bother joining the world of Social Media Optimization when you have the number one spot in search results?

• An added online presence through SMO says more about your dedication to the internet community, which in turn shows that you care more about reaching your customers.
• Depending on which SMO sites you utilize, you can reach potential customers outside of direct search results. If someone is searching Google for your niche they will be sure to find you. However, if they belong to a forum, online community or message board dedicated to that niche, they may not bother searching Google and, furthermore, anyone who finds you on those sites is guaranteed to show interest in your business and will subsequently be more likely to become a customer.
• When coupled with SEO, SMO can push your profiles, posts and contributions to various SMO communities to search results beneath your website. This is an additional protection that falls under Reputation Management, but it is just one way to protect your name.
• Having a presence on multiple SMO sites can generate more links to your website, which adds a layer of security to your top spot on searches.

Basically, Social Media Optimization is an extension of SEO that reaches a large number of more accurately targeted potential customers.

There are many things to consider before setting up an SMO campaign. Everything from which sites you utilize to what your avatar on your various profiles will be, these things all have an impact on your image. Also, choosing keywords wisely can become the difference between an excellent campaign and an ineffective one.

If you’d like to set up a Social Media Optimization campaign for your business, Reciprocal Consulting can help.

When evaluating site content, it’s vital to, have a look at the title tags when doing SEO. If the title tags don’t contain keywords relevant to the content of the web page, then it has a significantly lower chance of showing up in the search results. Unfortunately, many web designers these days don’t know anything about search engine optimization. A common misconception is that your site will show up for its keywords when you add them in it’s “Meta tags.” The truth is, that meta tags are one of the least effective things you can do to improve your site’s search results.

Below are a few guidelines for writing effective title tags, when we do SEO at Reciprocal Consulting, we evaluate many factor of “on-page” optimization, and help to make your site as search engine friendly as possible.

• Don’t exceed 10-12 words in the title tag.
• Make sure that the keywords you’re targeting are actually represented in content on the page.
• For more competitive keywords, keep it short and sweet.
• For less competitive keywords, or when you’re not targeting anything specific, shoot for the “long tail” by having longer title tags.
• Think about clickthrough rates and visitor perception - the title tag is the first thing they will see in the search results, so it helps if it has meaning, rather than just a bunch of keywords mashed together. You want visitors to click on the search result, not ignore it as spam.

Blogging is a large part of the Online Social Network these days. There is no denying the power of one voice when a basic search will return multiple results from blog sites such as Word Press, Myspace, Live Journal, and so on. Needless to say, a single opinion can reach the online visibility of the website about which that opinion was written, and opinions will more often be negative. Generally, a satisfied customer is simply pleased with their purchase or service and moves on with their life. A negative experience, however, will motivate that dissatisfied person to tell as many people as they can about it, and in the world of blogging, friends and family are just the beginning.

While small business owners may not yet have to worry about masses of bitter, misinformed consumers slandering their good name, it is a good idea to plan ahead. A small amount of preparation can go a long way when it comes to preventative Reputation Management. Just as any SEO campaign takes time to build and refine, a Reputation Management campaign is based upon many of the same principles, and therefore cannot be an immediate fix to that latest high ranking negative blog post about your company.

The problem is, major blog sites rank very high in searches and many of them are free, making it very easy for anyone with a negative opinion to write a bad review of a product or service. Within days, hours even, that opinion could show up just below your website in a search. Sometimes even, that post can appear above your site, which definitely does not give a good impression of customer satisfaction.

It is a good idea to begin a Reputation Management campaign early in your company’s growth to ensure that later on, any negative opinions will be silenced before potential clients or consumers even have a chance to see them.

If you are concerned about your reputation, Reciprocal Consulting can help protect your good name.

While natural search is a great way to increase targeted traffic, believe it or not, some people don’t search the internet that often. Consider the lesser acquainted browser, familiar with the Yellow Pages or other convenient source of advertisement in one location. Should this tech-deprived person decide to use the internet to find their restaurant, dentist or school of choice, they will probably look to an official source.

Most people know about the sponsored ads that show up in Google searches, but did you know that ads driven by Google Adwords can show up on official, high-ranking sites as well? When I say “official” I am referring to sites associated with large, well-known companies, like Amazon, AOL, Time-Warner, etc. Google already owns a significant portion of the ad space on these sorts of sites and, when appropriate, will show your Google ad on their pages. Depending on relevance, bid and various other factors, Google will rotate ads in certain spots on certain pages hosted on one of these high-ranking websites. Not only will your ads be visible to thousands of people a day who regularly browse the site, but they will likely be on the site looking into information relevant to your business. This is the Google Content Network.

Some might consider this mass-exposure to be a problem for local businesses, but this is not the case. Just as Pay Per Click ads can be set up to target geographical areas, so can these ads, which can be image ads as well.

Interested in setting up an Adwords campaign? It may be a lot cheaper than you think. Also, you can setup a campaign on Yahoo! or MSN as well.

There was a time when Search Engine Optimization was all about three main practices: meta tag stuffing, title tag stuffing and keyword stuffing. Sensing a theme, are we? During the early development of SEO, these tactics coupled with a bit of hard coding were pretty much all that was necessary to pull decent rank and all fell into the general category of “Search Engine Optimization” as they composed the majority of the knowledge needed to do such. Build a search-friendly site and show up on searches; it was as easy as that.

However, more and more over the past few years, these once primary strategies for optimization have been thrown into the “onsite SEO” category for a new era of SEO. There has been much discussion of a new brand of SEO Specialists, cooler, slicker and more capable — having better “Networking” and “Social Media” skillz.

Yes, “Skillz” with a “Z” for the newer, cooler SEO specialists.

Unarguably, things are very different now. Sure, the number of tools and variety of skills required to launch and maintain a successful SEO Campaign have grown at an alarming rate in just the past year, let alone the previous decade, but too many are quick to dismiss the old practices for flashy theatrics — as if having years of experience was a bad thing?

Consider the following bit of “geek-related” history:
In the early 90’s there began a war. This was not a normal war however, and many were unaware of its existence. This was a video game console war between Nintendo and Sega. Essentially, these companies were in competition to be the leading Home Video Game Console System and each company had a distinctive advertising campaign. Nintendo took the straight forward approach, simply marketing their products for what they were, while Sega marketed their systems as being the cooler, optimal alternative to Nintendo — perhaps their strategy can be best summed up with a quote from one of their commercials: “Sega does what NintenDONT”.

So what’s my point? It’s simple. Sega, with all it’s glamor, flash and big words, died in 2006 with it’s final system, the Dreamcast, and prior to that, the company released some of the worst systems of all time. Meanwhile, Nintendo is still alive and strong, and its products are among the top searched items on Ebay today. Even in competition with such beasts as Microsoft and Sony, Nintendo maintains comparable results and an even higher demand.

Okay, so what’s my real point? Think of it like this: In this parable I’ve presented to you, Nintendo represents the traditional SEO Specialist — simple, solid, effective and of high quality, yet able to adapt and leave a lasting impression on the internet. Sega, on the other hand, represents this new brand of SEO Specialists — presented as more socially capable and better equipped to utilize the new era of Social Media oriented SEO Campaign Management.

I predict a very similar outcome for this bout.

The fact is, SEO has evolved over the years and, while many aspects have changed, it is important to remember to utilize traditional means as well as newer tools. A successful SEO campaign is all about managing a balance of incoming links and sources, networking with other sites sharing similar interests and building a search-friendly page tailored to the campaign’s keywords and targeting goals. One can perform Social Media Oriented SEO for a website all day long but without an appropriate architecture on-site, all this will be in vain.

Be careful when entrusting your online advertising efforts to a firm and before you sign on, ask yourself these questions: Are they a reputable firm? Do they have solid experience as the foundation for their strategy or are they built on outrageous claims and ineffective, over the top practices in less than the complete range of strategies? Can they work with me one on one to ensure than we build a custom tailored campaign? Will they charge outrageous fees or will I be paying them based on the Campaign Performance?

Believe it or not, many Internet Marketing Firms want to answer these question and concerns.

Did you know that you can change your domain name and still keep your search engine rankings?

Changing your domain name is not something we recommend to do if it is avoidable, Google doesn’t recommend it either, but we recently pulled it off when we had to change our main website’s domain name from foremanpike.com to reciprocalconsulting.com.

The problem was that we had top rankings in Google for “internet marketing firms” and many other keyword phrases we were targeting. We knew that it was important to do 301 redirects, but what other factors were involved. Here are a few we had to consider:

• Domain “trust”
• Content changes
• Duplicate content
• Apache and hosting issues
• Sitemap issues

Taking those factors into consideration, we were able to move our site to the new domain name with only about a 30 day interruption in our rankings. In fact, we are now ranking better than ever with the brand new domain name! If changing domain names and keeping your search engine rankings is something you need help with, feel free to contact us about it.

There is only one guarantee an Internet Marketing Firm can make when it comes to Search Engine Optimization–you are not the only one aiming for those top spots. Any other guarantee you receive is more than likely the empty promise of an SEO Impostor. More specifically, these will probably be the words of someone who will take your money and disappear…

As a group of professionals with varied levels of experience and knowledge in the field, the team at Reciprocal Consulting can all agree on one policy when it comes to our relationships with our clients–honesty. From square one of a given SEO campaign, we aim to communicate our capabilities, our goals and our plan, all within the scope of reason. If we can’t make your website number one on natural search results, we wont tell you that we can, because that is not how a strong client-relationship is built–that’s not how Reciprocal Consulting became a reputable Internet Marketing Firm.

How does one go about finding the right firm for their SEO needs? Simply, by avoiding all the wrong ones. Here are a few warning signs to look out for:

One-Time Payment
This is the first and foremost sign of a clear fraud. An effective SEO campaign will require a constant effort and source of income. While this does not necessarily entail a large budget, it will require consistent communication between the firm and the client. Think about it; no marketing firm can predict exactly how much a campaign will cost from the beginning. This is a clear scam where the so-called firm will accept your one-time payment and vanish.

Guaranteed Number One In Results
While a guarantee that cannot be fulfilled may not necessarily be a scam, it certainly is not the sign of a well-informed or well-grounded internet marketing firm. Anyone who has so much as attempted to optimize a website for natural searches will tell you that a certain “spot” on the results cannot be guaranteed and the reason why is simple: there is no one secret formula. Each campaign has to be tailored to the client to fit their specific budget and their goals. Additionally, depending on the client’s specific niche and the competition for the keywords associated with that niche, it may take weeks, months, and even years before the client’s website shows up on the search results at all.

Increase Your Traffic Exponentially
Believe it or not, this promise could be true–which is exactly why you may not want it!
All traffic has one pro and one con. The advantage is that each visit is one more person who sees your site; the disadvantage is that each visit to your site is one more visit you are paying for! Let’s not forget that bandwidth is not free, so the key here is to make each visit count. This is the difference between Targeted Traffic and Spammy Traffic. The last thing you need is a large number of people coming to your site with no interest in buying your product, no desire to sign up for your newsletter and no need of your service. The idea behind increasing traffic is to attract relevant page views. SEO Fakes can indeed increase your traffic but chances are, the majority of these page views will not convert to potential customers and by the time potential customers “stumble” upon your website, your bandwidth has been exceeded.

They key to a successful SEO campaign is not an industry secret, it is purely based on relevance. The more relevant your keywords are to your niche, the more likely it will be potential clients who follow links to your site. Furthermore, search results are based on the relevance of each search term to your site.

Simply put, just because Nintendo Wii was the number one search on Ebay yesterday does not mean that linking WordPress blogs about the product to your website will increase your sales (unless, of course, you are an authorized Wii seller).

A lot of Business owners I know are getting fed up with the “Yellowpages mafia” that overcharge for their advertising. They think there are no alternative means of reaching their local market. They know people look up their products or services on the internet, but who wants to spend money advertising a local business on the World Wide Web? Wouldn’t you be paying for ads that show up in China?

No. The truth is, Yahoo! and Google have some great tools for targeting local communities with search engine marketing. Say that you’re an attorney, and you want to target your “Personal Injury” ads to your local city or state - in Google Adwords, this is a task that’s easily accomplished. Sometimes we find that it takes a little fine tuning to balance the size of the area you want to cover with the amount of traffic you want to get. The bottom line is return of investment, and Google’s local targeting options definitely increase ROI when you’re trying to reach that small audience.

Here are some examples of how local targeting works:

1. If we don’t use Google’s local targeting tools on a campaign, we need to specify keywords with the names of the localities in them, for example: “Philadelphia personal injury lawyers” or “personal injury lawyer in PA” - as you can see there are infinite possible combinations of these keyword phrases that grow exponentially as you include more city and state names. These ads could potentially show anywhere in the US, but we exclude non-relevant searches by requiring the local term in the search itself. These campaigns can get very big, and we still use them alongside locally targeted campaigns, because they can catch some traffic that local targeting misses.
2. With Google’s built-in local targeting tool, we can specify a radius, or even city names or areas, where we want the ads to show up. In other words, if we only want the ads to show for Google searchers in Philadelphia, we can specify that. Then we can target more broad keyword phrases, like “personal injury lawyers” (without the locality name).

Keep in mind that Google’s tools aren’t perfect. Experienced search engine marketing professionals know which settings work best for which types of campaigns. Once we go through the exhaustive process of setting up these types of campaigns, we start tacking conversions and modifying bids on all of the keyword combinations over time to increase your ROI.

For years, traditional media advertisements dominated the scene. Television commercials, product placement, billboards, newspapers and magazines are just a few examples of means to tell the world about your business. No one can deny that things have changed drastically since the internet was born, so it’s no surprise that our world is so ingrained with the tendencies which developed with expansion of the World Wide Web.

Ten years ago, many companies did not see the purpose of establishing an internet marketing campaign. From their perspective, the internet was not inhabited by their largest target market, much less did these businesses expect it to become the social network it is today. Having been charged with an exponential growth, the internet of now and the future is and will likely always be the easiest way to reach people all over the world.

The most important part of setting up a marketing campaign on the internet is having the knowledge and experience to do so. Any Joe Schmo can get an Email address or sign up for a Myspace account, but based purely on the sheer volume of content on the web today, it will be near impossible just to get seen, let alone have any impact on your target audience. The fact is, the internet is a complex network which requires up-to-the-minute, tested, and proven methods to utilize its vast resources. Knowing which tools to use and when can be the difference between a successful campaign and a waste of time and money.

Another noteworthy fact to mention is the amount of time and effort that will be poured into an effective campaign. The path to making your mark is a climb to the top, which is where you want the name of your business to be on search results and on important web pages. Due to time restrictions and financial budgets, many companies will let an outside firm, like Reciprocal Consulting, handle their internet marketing efforts.

Welcome to our blog. We feel that it’s important to keep up with current events, and to keep our clients and friends up to date as well. That’s the driving force behind establishing the blog. Blogging is a great format for generating content and interacting with the public.

Here we can let you know what interesting things we’re working on, and interact with the social media networks on the web that we like to participate in, like Sphinn, MyBlogLog, and Technorati. Social media is such a big part of what we do these days that not having a blog is a crime! Here are some of the topics we plan on discussing:

Reciprocal News
Internet Marketing
Reputation Management
Search Engine Marketing
Search Engine Optimization
Competitive Intelligence
Viral Marketing
And More!

So whether you’re here looking for information on internet marketing, our services, or reputable professionals to network with, you’ve found a good place. Welcome!